Customer Oriented Product Design

This book offers a comprehensive reference guide to customer-oriented product design and intelligence.

Author: Cengiz Kahraman

Publisher: Springer Nature

ISBN: 3030421880

Category: Technology & Engineering

Page: 481

View: 928

This book offers a comprehensive reference guide to customer-oriented product design and intelligence. It provides readers with the necessary intelligent tools for designing customer-oriented products in contexts characterized by incomplete information or insufficient data, where classical product design approaches cannot be applied. The respective chapters, written by prominent researchers, explain a wealth of both basic and advanced concepts including fuzzy QFD, fuzzy FMEA, the fuzzy Kano model, fuzzy axiomatic design, fuzzy heuristics-based design, conjoint analysis-based design, and many others. To foster reader comprehension, all chapters include relevant numerical examples or case studies. Taken together, they form an excellent reference guide for researchers, lecturers, and postgraduate students pursuing research on customer-oriented product design. Moreover, by extending all the main aspects of classical customer-oriented product design to its intelligent and fuzzy counterparts, the book presents a dynamic snapshot of the field that is expected to stimulate new directions, ideas, and developments.


Its Measurement, Design, and Management M. Larry Shillito, David J. De Marle. 10 CUSTOMER - ORIENTED PRODUCT CONCEPTING M. Larry Shillito BACKGROUND Producing a product “ on the first try ” that has high end - user value should be a ...

Author: M. Larry Shillito

Publisher: John Wiley & Sons

ISBN: 9780471527381

Category: Technology & Engineering

Page: 368

View: 761

Written for people of various professions and offering a modern approach to using value analysis for product development, this is a structured process that unites interdisciplinary teams in an organization to select and analyze projects in terms of investment potential and to integrate quality and productivity. It contains four sections that describe the nature, measurement, design and management of value.

Human Factors and Ergonomics in Consumer Product Design

The car is functional but customers may not buy it until the design is improved to bring the level of driver's comfort to that ... Kansei engineering (KE) is a customer-oriented product development method developed by Nagamachi (2002).

Author: Waldemar Karwowski

Publisher: CRC Press

ISBN: 1420046292

Category: Technology & Engineering

Page: 511

View: 793

Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don’t even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to reducing risks of malfunction and the total life cycle cost, well, the process just seems to get more complex. Edited by well-known and well-respected experts, the two-volumes of Handbook of Human Factors and Ergonomics in Consumer Product Design simplify this process. The first volume, Human Factors and Ergonomics in Consumer Product Design: Methods and Techniques, outlines the how to incorporate Human Factors and Ergonomics (HF/E) principles and knowledge into the design of consumer products in a variety of applications. It discusses the user-centered design process, starting with how mental workload affects every day interactions with consumer products and what lessons may be applied to product design. The book then highlights the ever-increasing role of information technology, including digital imaging, video and other media, and virtual reality applications in consumer product design. It also explores user-centered aspect of consumer product development with discussions of user-centered vs. task-based approach, articulation and assessment of user requirements and needs, interaction with design models, and eco design. With contributions from a team of researchers from 21 countries, the book covers the current state of the art methods and techniques of product ergonomics. It provides an increased knowledge of how to apply the HF/E principles that ultimately leads to better product design.

Handbook of Human Factors and Ergonomics in Consumer Product Design 2 Volume Set

The car is functional but customers may not buy it until the design is improved to bring the level of driver's comfort to that ... Kansei engineering (KE) is a customer-oriented product development method developed by Nagamachi (2002).

Author: Waldemar Karwowski

Publisher: CRC Press

ISBN: 1420046233

Category: Technology & Engineering

Page: 1040

View: 190

A comprehensive resource, this handbook covers consumer product research, case study, and application. It discusses the unique perspective a human factors approach lends to product design and how this perspective can be critical to success in the market place. Divided into two volumes, the handbook includes introductory and summary chapters on case study design, design methods and process, error and hazards, evaluation methods, focus groups, and more. It discusses white goods, entertainment systems, personnel audio devices, mobile phones, gardening products, computer systems, and leisure goods.

Acquiring Processing and Deploying

CUSTOMER-ORIENTED PRODUCT CONCEPTING (COPC) — A DEPLOYMENT MECHANISM Introduction There are two formal structured methods to deploy VOC into ... Product design is too often executive– or producer–driven as opposed to customerdriven.

Author: M. Larry Shillito

Publisher: CRC Press

ISBN: 1420025600

Category: Business & Economics

Page: 296

View: 871

Do you want a better understanding of who your customers are? Do you want to learn how to acquire the customer voice? The next decade will be the decade of the customer. Meeting their wants, needs, and desires better than anyone else will be paramount to your organization's success. Acquiring, Processing, and Deploying Voice of the Customer gives y

Product Design For Engineers

These factors integrate the many diverse product development activities into a coherent, focused process. The factors are: Single product development team Customer-oriented product development Convergence of information at product ...

Author: Devdas Shetty

Publisher: Cengage Learning

ISBN: 130553719X

Category: Technology & Engineering

Page: 538

View: 500

Intended to serve as a primary text for Product Design, Capstone Design, or Design for Manufacturing, PRODUCT DESIGN FOR ENGINEERS explores techniques for managing innovation, entrepreneurship, and design. Students are introduced to the creative problem-solving method for product success through case studies that explore issues of design for assembly, disassembly, reliability, maintainability, and sustainability. The book's interdisciplinary approach, step-by-step coverage, and helpful illustrations and charts provide mechanical, industrial, aerospace, manufacturing, and automotive engineering students with everything they need to design cost-effective, innovative products that meet customer needs. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

20th ISPE International Conference on Concurrent Engineering

... doi:10.3233/978-1-61499-302-5-235 Development of a Parametric Form Generation Procedure for Customeroriented Product Design Ming-Chyuan Lina,1 Yi-Hsien Linb, Ming-Shi Chenc and Jenn-Yang Lind aDepartment of Creative Product Design ...

Author: C. Bil

Publisher: IOS Press

ISBN: 1614993025

Category: Technology & Engineering

Page: 620

View: 879

As a concept, Concurrent Engineering (CE) initiates processes with the goal of improving product quality, production efficiency and overall customer satisfaction. Services are becoming increasingly important to the economy, with more than 60% of the GDP in Japan, the USA, Germany and Russia deriving from service-based activities. The definition of a product has evolved from the manufacturing and supplying of goods only, to providing goods with added value, to eventually promoting a complete service business solution, with support from introduction into service and from operations to decommissioning. This book presents the proceedings of the 20th ISPE International Conference on Concurrent Engineering, held in Melbourne, Australia, in September 2013. The conference had as its theme Product and Service Engineering in a Dynamic World, and the papers explore research results, new concepts and insights covering a number of topics, including service engineering, cloud computing and digital manufacturing, knowledge-based engineering and sustainability in concurrent engineering.

Proceedings of the Institute of Industrial Engineers Asian Conference 2013

A Semi-Fuzzy AHP Approach to Weigh the Customer Requirements in QFD for Customer-Oriented Product Design Jiangming Zhou and Nan Tu Abstract In this paper, a new analytic hierarchy process (AHP) is proposed to determine the importance ...

Author: Yi-Kuei Lin

Publisher: Springer Science & Business Media

ISBN: 9814451983

Category: Technology & Engineering

Page: 1593

View: 827

This book is based on the research papers presented during The Institute of Industrial Engineers Asian Conference 2013 held at Taipei in July 2013. It presents information on the most recent and relevant research, theories and practices in industrial and systems engineering. Key topics include: Engineering and Technology Management Engineering Economy and Cost Analysis Engineering Education and Training Facilities Planning and Management Global Manufacturing and Management Human Factors Industrial & Systems Engineering Education Information Processing and Engineering Intelligent Systems Manufacturing Systems Operations Research Production Planning and Control Project Management Quality Control and Management Reliability and Maintenance Engineering Safety, Security and Risk Management Supply Chain Management Systems Modeling and Simulation Large scale complex systems

Human Computer Interaction Design and User Experience Case Studies

Build a product knowledge base based on FBS model, which is fast and at the same time oriented to clients and designers. Clients can search for products that best meet their needs. Designers can design innovative products based on ...

Author: Masaaki Kurosu

Publisher: Springer Nature

ISBN: 3030784681

Category: Computers

Page: 663

View: 385

The three-volume set LNCS 12762, 12763, and 12764 constitutes the refereed proceedings of the Human Computer Interaction thematic area of the 23rd International Conference on Human-Computer Interaction, HCII 2021, which took place virtually in July 2021. The total of 1276 papers and 241 posters included in the 39 HCII 2021 proceedings volumes was carefully reviewed and selected from 5222 submissions. The 139 papers included in this HCI 2021 proceedings were organized in topical sections as follows: Part I, Theory, Methods and Tools: HCI theory, education and practice; UX evaluation methods, techniques and tools; emotional and persuasive design; and emotions and cognition in HCI Part II, Interaction Techniques and Novel Applications: Novel interaction techniques; human-robot interaction; digital wellbeing; and HCI in surgery Part III, Design and User Experience Case Studies: Design case studies; user experience and technology acceptance studies; and HCI, social distancing, information, communication and work

Advanced QFD

CHAPTER 4 VARIATIONS ON A THEME : CUSTOMER - ORIENTED PRODUCT CONCEPTING BACKGROUND Producing a product “ on the first try ” that has high end ... Product design is too often executive or producer driven as opposed to customer driven .

Author: M. Larry Shillito

Publisher: John Wiley & Sons

ISBN: 9780471033776

Category: Technology & Engineering

Page: 200

View: 955

Covers basic principles and proactive and pragmatic quality function deployment (QFD) methods. Explains how to arrange groups in an industrial organization into design and development teams. Describes how to implement QFD to effectively produce quality products in a fashion that meets customers' needs. This book includes aspects of modern planning techniques, technological forecasting methods and value engineering.

Customer centered Design

Customer Opportunity Costs When a customer spends time searching a website for a known product, it takes up time he ... Customer-centered design draws from successful usability engineering methodologies typically applied to software ...

Author: Kreta Chandler

Publisher: Prentice Hall Professional

ISBN: 0130479624

Category: Computers

Page: 290

View: 160

This book is a practical guide to understanding the web page design and usability factors needed for the eShelf - the online store shelf. The authors help you learn how to create a conceptual framework for your web design that is targeted to the individual consumer and the basic rules of managing the customer relationship.

Customer Oriented Global Supply Chains Concepts for Effective Management

Through the design and product development expertise and an ability to respond to demands for customisation with improved product performance, customers are increasingly seeking for more affordable prices and a much reduced lead-times, ...

Author: Eyob, Ephrem

Publisher: IGI Global

ISBN: 1466602473

Category: Business & Economics

Page: 335

View: 787

"This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.

Geometric Design Tolerancing Theories Standards and Applications

The Task or Customer - Oriented diagram is of particular interest here because of its ability to describe complete products or designs in one diagram [8]. This form of the FAST diagram is especially useful for developing and structuring ...

Author: Hoda A. ElMaraghy

Publisher: Springer Science & Business Media

ISBN: 1461557976

Category: Science

Page: 468

View: 760

The importance of proper geometric dimensioning and tolerancing as a means of expressing the designer's functional intent and controlling the inevitable geometric and dimensional variations of mechanical parts and assemblies, is becoming well recognized. The research efforts and innovations in the field of tolerancing design, the development of supporting tools, techniques and algorithms, and the significant advances in computing software and hardware all have contributed to its recognition as a viable area of serious scholarly contributions. The field of tolerancing design is successfully making the transition to maturity where deeper insights and sound theories are being developed to offer explanations, and reliable implementations are introduced to provide solutions. Machine designers realized very early that manufacturing processes do not produce the nominal dimensions of designed parts. The notion of associating a lower and an upper limit, referred to as tolerances, with each dimen sion was introduced. Tolerances were specified to ensure the proper function of mating features. Fits of mating features included clearances, location fits, and interference fits, with various sub-grades in each category assigned a tolerance value depending on the nominal size of the mating features. During the inspection process, a part is rejected if a dimension fell outside the specified range. As the accuracy requirements in assemblies became tighter, designers had to consider other critical dimensions and allocate tolerances to them in order to ensure the assembly's functionality.

Product Design

It also provides a common aim for everyone involved in the development of the product . Describing the product opportunity in technical terms , rather than customer - oriented terms , inevitably fragments its description .

Author: Mike Baxter

Publisher: CRC Press

ISBN: 0429777000

Category: Technology & Engineering

Page: 308

View: 737

The discovery of market needs and the manufacture of a product to meet those needs are integral parts of the same process. Since most textbooks on new product development are written from either a marketing or an engineering perspective, it is important for students to encounter these two aspects of product development together in a single text. Product Design: Practical Methods for the Systematic Development of New Products covers the entire new product development process, from market research through concept design, embodiment design, design for manufacture, and product launch. Systematic and practical in its approach, the text offers both a structured management framework for product development and an extensive range of specific design methods. Chapters feature "Design Toolkits" that provide detailed guidance on systematic design methods, present examples with familiar products, and conclude with reviews of key concepts. This major text aims to turn the often haphazard and unstructured product design process into a quality-controlled, streamlined, and manageable procedure. It is ideal for students of engineering, design, and technology on their path to designing new products.

Methods in Product Design Industrial Engineering As industries adopt consumer-focused product development strategies, they should offer broader product ranges in shorter design times and the processes that can manufacture in arbitrary lot sizes.

Author: Ali K. Kamrani

Publisher: CRC Press

ISBN: 1439808333

Category: Business & Economics

Page: 340

View: 729

As industries adopt consumer-focused product development strategies, they should offer broader product ranges in shorter design times and the processes that can manufacture in arbitrary lot sizes. In addition, they would need to apply state-of-the-art methods and tools to easily conduct early product design and development trade-off analysis among competing objectives. Methods in Product Design: New Strategies in Reengineering supplies insights into the methods and techniques that enable implementing a consumer-focused product design philosophy by integrating design and development capabilities with intelligent computer-based systems. The book defines customer focused design and discusses ways to assess changing demands and sources, and delves into what is needed to successfully manufacture goods in a demanding market. It reviews proven methods for assessing customer need. Then, after showing how changing needs impact the reengineering of products, it explains how change can be efficiently achieved. It details how IT advances and technology support customer-focused product development, discusses cutting-edge mass customization principles that maximize cost-effective production, and illustrates how to implement effective predictive maintenance policies. Methods in Product Design: New Strategies in Reengineering provides methods, state-of-the-art technologies, and new strategies for customer-focused product design and development that allow organizations to quickly respond to the demanding global marketplace.

Knowledge Enterprise Intelligent Strategies in Product Design Manufacturing and Management

This can be done in different ways, e.g. by providing a better service or by individualizing products to the customer. Customeroriented or agile manufacturing (Kidd 1994, Büyüközkan 2004) are the key words of this latter means of ...

Author: Kesheng Wang

Publisher: Springer

ISBN: 0387344039

Category: Business & Economics

Page: 1046

View: 622

This volume contains the edited technical presentations of PROLMAT 2006, the IFIP TC5 international conference held on June 15-17, 2006 at the Shanghai University in China. The papers collected here concentrate on knowledge strategies in Product Life Cycle and bring together researchers and industrialists with the objective of reaching a mutual understanding of the scientific - industry dichotomy, while facilitating the transfer of core research knowledge to core industrial competencies.

Research into Design for Communities Volume 2

Alexouda, G.: A user-friendly marketing decision support system for the product line design using evolutionary algorithms ... Yan, W.: An investigation on a prototype customer-oriented information system for product concept development.

Author: Amaresh Chakrabarti

Publisher: Springer

ISBN: 9811035210

Category: Technology & Engineering

Page: 1063

View: 532

This book showcases cutting-edge research papers from the 6th International Conference on Research into Design (ICoRD 2017) – the largest in India in this area – written by eminent researchers from across the world on design process, technologies, methods and tools, and their impact on innovation, for supporting design for communities. While design traditionally focused on the development of products for the individual, the emerging consensus on working towards a more sustainable world demands greater attention to designing for and with communities, so as to promote their sustenance and harmony - within each community and across communities. The special features of the book are the insights into the product and system innovation process, and the host of methods and tools from all major areas of design research for the enhancement of the innovation process. The main benefit of the book for researchers in various areas of design and innovation are access to the latest quality research in this area, with the largest collection of research from India. For practitioners and educators, it is exposure to an empirically validated suite of theories, models, methods and tools that can be taught and practiced for design-led innovation. The contents of this volume will be of use to researchers and professionals working in the areas on industrial design, manufacturing, consumer goods, and industrial management.

Integrated Reconfigurable Manufacturing Systems and Smart Value Chain

Conventional methodologies for customer-oriented product design and development are concentrated on the current needs of the current customers. New requirements such as product customisation, online customisation and production ...

Author: M. Reza Abdi

Publisher: Springer

ISBN: 3319768468

Category: Business & Economics

Page: 289

View: 761

The book develops manufacturing concepts and applications beyond physical production and towards a wider manufacturing value chain incorporating external stakeholders that include suppliers of raw materials and parts, customers, collaborating manufacturing companies, manufacturing service providers, and environmental organisations. The focal point of the value chain remains as a manufacturing system and its operations whiles flows of parts/materials and information and services across the supply/value chain tiers are taken into account. The book emphasises on the two innovative paradigms of Reconfigurable Manufacturing Systems (RMS) and the 4th industrial revolution (Industry 4.0) along with their incorporated development. RMS, as a relatively new paradigm, has been introduced to meet the requirements of ‘the factories of the future’, which is aimed by Industry 4.0, though introducing greater responsiveness and customised flexibility into production systems, in which changes in product volumes and types occur regularly. Manufacturing responsiveness can be achieved by RMS through reconfiguring the production facilities according to changing demands of products and new market conditions. The book addresses challenges of mass-customisation and dynamic changes in the supply-chain environment by focusing on developing new techniques related to integrability, scalability and re-configurability at a system level and manufacturing readiness in terms of financial and technical feasibility of RMS. It demonstrate the expected impacts of an RMS design on operational performance and its supply/value chain in the current/future manufacturing environment facing dynamic changes in the internal/external circumstances. In order to establish a circular economy through the RMS value chain, an integrated data-based reconfiguration link is introduced to incorporate information sharing amongst the value chain stakeholders and facilitate grouping products into families with allocation of the product families to the corresponding system configurations with optimal product-process allocation. Decision support systems such as multi criteria decision making tools are developed and applied for the selection of product families and optimising product-process configuration. The proposed models are illustrated through real case studies in applicable manufacturing firms.

Design Tools and Methods in Industrial Engineering

Ind. 15(4), 279–285 (2014) Nahm, Y.: New competitive priority rating method of customer requirements for customer oriented product design. Int. J. Precis. Eng. Manuf. 14(8), 1377–1385 (2013) Nahm, Y.-E.: A novel approach to prioritize ...

Author: Caterina Rizzi

Publisher: Springer Nature

ISBN: 3030311546

Category: Technology & Engineering

Page: 986

View: 338

This book reports on cutting-edge design methods and tools in industrial engineering, advanced findings in mechanics and material science, and relevant technological applications. Topics span from geometric modelling tools to applications of virtual/augmented reality, from interactive design to ergonomics, human factors research and reverse engineering. Further topics include integrated design and optimization methods, as well as experimental validation techniques for product, processes and systems development, such as additive manufacturing technologies. This book is based on the International Conference on Design Tools and Methods in Industrial Engineering, ADM 2019, held on September 9–10, 2019, in Modena, Italy, and organized by the Italian Association of Design Methods and Tools for Industrial Engineering, and the Department of Engineering “Enzo Ferrari” of the University of Modena and Reggio Emilia, Italy. It provides academics and professionals with a timely overview and extensive information on trends and technologies in industrial design and manufacturing.

Cross Cultural Design User Experience of Products Services and Intelligent Environments

In addition, autonomous extraction of product Kansei is crucial to customer-oriented product design and precision marketing. First, 1414 images of cosmetics labeled by 8 test persons according to their perception of kawaii (1–5 Likert ...

Author: Pei-Luen Patrick Rau

Publisher: Springer Nature

ISBN: 3030497887

Category: Computers

Page: 714

View: 227

This two-volume set LNCS 12192 and 12193 constitutes the refereed proceedings of the 12th International Conference on Cross-Cultural Design, CCD 2020, held as part of HCI International 2020 in Copenhagen, Denmark in July 2020.The conference was held virtually due to the corona pandemic. The total of 1439 papers and 238 posters included in the 40 HCII 2020 proceedings volumes was carefully reviewed and selected from 6326 submissions. The regular papers of Cross-Cultural Design CCD 2020 presented in this volume were organized in topical sections named: Cross-Cultural User Experience Design; Culture-Based Design, Cross-Cultural Behaviour and Attitude, and Cultural Facets of Interactions with Autonomous Agents and Intelligent Environments.