Information Systems Outsourcing

Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.

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Outsourcing Management Information Systems

"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.

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Reasons Leading to the Ineffectiveness of Information Systems Outsourcing in Minimising Costs

This project is concerned with the factors that are responsible for the failure of Information Technology outsourcing in reducing the costs for companies. Even though there is a substantial amount of evidence in the literature that confirms the problem of IT outsourcing ineffectiveness, researchers and practitioners are still a long way from adopting a common view on the factors that can lead to inefficient outsourcing. This lack of understanding has serious managerial implications since it is hindering the ability of managers to make outsourcing decisions and manage their IT functions in a cost-efficient way. Case study research, involving interviews with IT managers, was consequently undertaken in an attempt to shed more light on the complex issues that affect the effectiveness of IT outsourcing operations. A methodical investigation of the literature offered important insights on the research problem and formed the basis on which the interviews were structured. A pattern that emerged was that the lack of involvement of IT managers in the outsourcing process can have a negative impact on the cost efficiency of IT outsourcing. Such an involvement should be substantial and appropriate and should be present in all phases of the outsourcing deal. Before and after the outsourcing contract is signed, the IT manager needs to be actively involved with key issues such as vendor selection, contract preparation, vendor incentives and analysis of the activities that would benefit the most from an outsourcing arrangement. The insights of this research, therefore, contribute to the understanding of the cost effective aspect of IT outsourcing and encourage managers to take a more dynamic role in outsourcing management. Ultimately, each piece of research on the cost efficiency of IT outsourcing is a step forward in reducing outsourcing failures.

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The Art of Successful Information Systems Outsourcing

A blend of the science of outsourcing with the art of managing the intangibles of outsourcing.

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Information Systems and Outsourcing

A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.

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Information Systems Outsourcing

As the information systems outsourcing trend has gained momentum, it is prudent to stop and reflect on several critical questions. This text attempts to answers these questions.

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Insider Strategies for Outsourcing Information Systems

Describes the benefits and problems of outsourcing information systems, looks at three case studies, and tells how to avoid common problems

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Beyond The Information Systems Outsourcing Bandwagon

Though outsourcing continues to be popular, some in the IS community have questioned the wisdom of surrendering management control of this vital asset. This timely book explores the topic in depth showing you exactly where and how to take advantage of the expanding market of IS service providers--and when to keep IS function in-house.

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Information Systems Outsourcing

Provides organisations with help in understanding the advantages and pitfalls of outsourcing.

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Managing in the Information Economy

This book presents recent research directions that address management in the information economy. The contributors include leading researchers with interests in a diverse set of topics who highlight important areas and point to some important topics for future research. The book begins with perspectives at the level of the economy as a whole and then progressively addresses industrial structure, sectors, functions, and business practices.

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Outsourcing and Insourcing in an International Context

Designed for upper-level undergraduate or graduate courses in production-operations management, management information systems, international business, and strategic management, this text focuses on concepts, processes, and methodologies for firms planning to undertake or currently involved in outsourcing-insourcing decisions. Outsourcing and Insourcing in an International Context is the only available text that includes coverage of the international risk factors associated with this strategy. The book presents a balanced view of the positive and negative aspects of outsourcing, and provides essential coverage of the fundamental techniques involved in any outsourcing-insourcing decision. In addition, it discusses the ethical ramifications of outsourcing for companies and governments around the world. Each chapter includes learning objectives, discussion questions, and sample problems. An Instructor's Manual and Test Bank are available to teachers who adopt the text.

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Outsourcing and Offshoring of Professional Services Business Optimization in a Global Economy

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

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Information Systems Outsourcing Decision Making

The question of outsourcing is inherently part of organizing the information systems function of any organization. This book is intended to support organizations that are considering or have chosen to outsource. A model for IS outsourcing decision making is presented that managers can use during analysis of whether outsourcing will be sensible and beneficial for their organization.

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The Etiology of Information Systems Outsourcing

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Information Systems Development

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice. This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

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Information Systems Development

Information Systems Development: Business Systems and Services: Modeling and Development, is the collected proceedings of the 19th International Conference on Information Systems Development held in Prague, Czech Republic, August 25 - 27, 2010. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice.

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Selected Readings on Strategic Information Systems

"This book offers research articles on key issues concerning information technology in support of the strategic management of organizations"--Provided by publisher.

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Handbook of Research on Public Information Technology

"This book compiles estimable research on the global trend toward the rapidly increasing use of information technology in the public sector, discussing such issues as e-government and e-commerce; project management and information technology evaluation; system design and data processing; security and protection; and privacy, access, and ethics of public information technology"--Provided by publisher.

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Selected Readings on Information Technology and Business Systems Management

"This book presents quality articles focused on key issues concerning technology in business"--Provided by publisher.

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Security and Control in Information Systems

With the advent of electronic commerce, and the increasing sophistication of the information systems used in business organizations, control and security have become key management issues. Responsibility for ensuring that controls are well designed and properly managed can no longer simply be delegated to the technical experts. It has become an area in which the whole management team needs to be involved. This comprehensive review, written for the business reader, includes coverage of recent developments in electronic commerce, as well as the more traditional systems found in many organizations, both large and small. Intended for any manager whose work depends on financial or other business information, it includes case studies, summaries and review questions, making it equally suitable as a source text for students of business studies at postgraduate or advanced level.

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